diff --git a/js/CanvasIO.js b/js/CanvasIO.js
index c252e13..0fc0503 100644
--- a/js/CanvasIO.js
+++ b/js/CanvasIO.js
@@ -239,7 +239,9 @@ export class CanvasIO {
         catch (error) {
             log.error(`Failed to send data for node ${nodeId}:`, error);
             throw new Error(`Failed to get confirmation from server for node ${nodeId}. ` +
-                `Make sure that the nodeId: (${nodeId}) matches the "node_id" value in the node options. If they don't match, you may need to manually set the node_id to ${nodeId}.`);
+                `Make sure that the nodeId: (${nodeId}) matches the "node_id" value in the node options. If they don't match, you may need to manually set the node_id to ${nodeId}.` +
+                `If the issue persists, try using a different browser. Some issues have been observed specifically with portable versions of Chrome, ` +
+                `which may have limitations related to memory or WebSocket handling. Consider testing in a standard Chrome installation, Firefox, or another browser.`);
         }
     }
     async addInputToCanvas(inputImage, inputMask) {
diff --git a/src/CanvasIO.ts b/src/CanvasIO.ts
index a837862..c6be6f2 100644
--- a/src/CanvasIO.ts
+++ b/src/CanvasIO.ts
@@ -271,7 +271,9 @@ export class CanvasIO {
 
         throw new Error(
         `Failed to get confirmation from server for node ${nodeId}. ` +
-        `Make sure that the nodeId: (${nodeId}) matches the "node_id" value in the node options. If they don't match, you may need to manually set the node_id to ${nodeId}.`
+        `Make sure that the nodeId: (${nodeId}) matches the "node_id" value in the node options. If they don't match, you may need to manually set the node_id to ${nodeId}.` +
+        `If the issue persists, try using a different browser. Some issues have been observed specifically with portable versions of Chrome, ` +
+        `which may have limitations related to memory or WebSocket handling. Consider testing in a standard Chrome installation, Firefox, or another browser.`
         );
         }
     }